Mediation is a voluntary process where people meet with neutral mediators in a confidential setting, to resolve conflicts without having to utilize the court system to dispose of the disputes. In mediation, trained mediators give everyone a chance to tell his or her side of the dispute without interruption. The mediators then help the parties to design their own solutions to the problems. Mediations can be conducted in English and Spanish and the facilities in both offices are wheelchair accessible. Mediations are scheduled at a convenient time for all parties.